To see Live Demo of our 1080P HDSDI Camera, the followings are required: 1. Make sure you are using Internet Explorer and have the ActiveX settings configured. CLICK HERE for instructions for how to enable Active X. 2. The network you are connecting from - might be blocking the DVR. For example, places like a library or office network might prevent you from logging in to your security camera. 3. Make sure the DVR is up and running. 4. All the ports, the DVR operates on - need to be open on the DVR network. The two ports that need to be open are the http web port and the data port. 5. Log in to Windows at the Administrator level, not the user level. 6. Anti-Virus programs such as Norton and Kaspersky might block the ActiveX download from the DVR; most of these internet security programs give you the option of disabling them for a short period of time. If you are having issues connecting, try temporarily disabling your antivirus software when viewing your cameras online. After you are done, re-enable your antivirus software.